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Privacy Policy

Effective Date: 02/07/2025

At City Center Real Estate, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal data in accordance with the UAE’s Federal Decree Law No. 45 of 2021 on the Protection of Personal Data, and where applicable, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

1. Information We Collect

a. Personal Information

We collect data you provide when:

  • Filling out contact forms

  • Scheduling property viewings

  • Subscribing to our newsletter

This may include:

  • Full name

  • Email address

  • Phone number

  • Property preferences

  • Company name (if applicable)

b. Usage Data

Automatically collected data includes:

  • Device type

  • IP address

  • Browser type

  • Pages visited

  • Time of visit and duration

c. Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic

  • Personalize your experience

You can disable cookies via your browser settings.

2. Legal Basis for Processing (GDPR)

We process your data on the basis of:

  • Your consent (e.g. for newsletters)

  • Performance of a contract (e.g. booking a property viewing)

  • Legitimate interests (e.g. improving our services)

  • Compliance with legal obligations

3. How We Use Your Information

Your data is used to:

  • Respond to inquiries and requests

  • Schedule viewings and appointments

  • Recommend suitable properties

  • Send updates or marketing (with your consent)

  • Improve our website and services

4. Sharing Your Data

We do not sell your data.

We may share it with:

  • Trusted service providers who help run our website and CRM

  • Legal authorities if required by UAE law or international regulations

  • Real estate partners (only with your permission)

All third parties are contractually obligated to maintain confidentiality.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

  • Object to certain uses of your data

To exercise your rights, contact us at [Insert Company Email].

6. UAE-Specific Compliance

We comply with the UAE Personal Data Protection Law (PDPL), which includes:

  • Storing and handling your data securely within or outside the UAE

  • Obtaining your consent before processing sensitive data

  • Ensuring transparency in data use and retention

7. Data Security

We implement strong security measures including:

  • SSL encryption

  • Secure storage systems

  • Access controls for staff

No system is 100% secure, but we take every reasonable precaution.

8. Data Retention

We retain your personal data:

  • Only as long as necessary to fulfill the purposes described

  • Or as required by UAE law and tax/accounting regulations

9. External Links

Our website may link to third-party websites. We are not responsible for their privacy practices. We recommend reading their privacy policies.

10. Policy Updates

We may revise this policy occasionally. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have questions about this policy or how your data is handled, please contact:

City Center Real Estate
📍 78GW+VFM - Abu Hail St - Deira - Dubai - United Arab Emirates
📧 Email: ccrealestate1999@gmail.com
📞 Phone: 04-2666640

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